shop closed until 9/7. all orders placed until then enjoys 15% off and ships 9/11.

TERMS

OUR PRODUCTS

We make our own botanical soap dyes from plants. Because of the nature of color-making processes, no two soaps look alike. Color and design disparities will occur from time to time. Thank you for your understanding! 

All of our soaps are incredibly gentle and is suited for all skin types. If you have sensitive skin, however, we recommend a patch test for all of our products (and any product for that matter). Absolutely no claims made on our site or affiliated platforms are intended to be used to treat any conditions. 

All of our products have a 6 months to a year shelf life, depending on the product. Our ingredients are alive and we use very little natural preservatives. Use your products often and generously to retain their potency. 

 

SHIPPING

We are a tiny baby business with only 1-2 people working at a given time. We will do our best to ship your order promptly! Please allow 3-5 business days for processing. Don’t hesitate to email us at watosoap@gmail.com if you’d like us to expedite this process!

We cannot refund products or shipping for lost or stolen items. Email us if your package was stolen and we will do our best to help you file a claim through USPS.

 

RETURNS

If you wish to return unused or unopened products, please email us within 7 days of delivery, and ship them within 14 days of delivery for a full refund.

You are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Sorry, no order cancellations.